This Privacy Policy explains how Bright Room processes personal data when visitors use kittenblanketlight.asia, make an inquiry, request a quote, or arrange move-in or move-out cleaning services in the Lənkəran metropolitan area.
Data handling overview
We may collect contact details, property-related information shared in an inquiry, appointment and access details, service preferences, payment-related records, and any condition photos submitted for a quote or visit. We may also collect technical data such as device information, browser type, log data, and basic usage records from the website.
We receive personal data from website forms, email, phone calls, and other direct communications. We also obtain information from service interactions, including appointment scheduling, access confirmation, quote preparation, and completion handover. Technical data may be generated automatically when the website is accessed.
We may use session cookies, persistent cookies, and similar technologies. These may support core site functions, remember basic preferences, measure traffic, and help us understand how visitors use the website. We do not use cookies to collect sensitive information unless it is knowingly provided by the user in a form or message.
Users may manage cookies through their browser settings and, where available, site-level preferences. Disabling some cookies may affect website functions such as form handling, session continuity, or basic performance measurement. We do not rely on cookies to collect more information than is needed for ordinary site operation.
We use personal data to respond to inquiries, prepare quotes, review property condition details, confirm scope and handover timing, schedule appointments, coordinate access, carry out cleaning visits, complete handover communication, process payments, maintain records, improve website performance, and meet legal or accounting obligations. Where condition photos are submitted, they are used to assess the requested work and confirm the service scope.
We may share personal data with service providers that help operate the website, manage communications, process payments, support scheduling, or store records. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations. We do not sell personal data.
We may disclose personal data to public authorities, courts, or other parties when required to comply with legal obligations, respond to lawful requests, protect our rights, or address fraud, security, or safety concerns. We may also share information where necessary to establish, exercise, or defend legal claims.
Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where processing is based on consent, that consent may be withdrawn for future processing. We may need to verify identity before acting on a request.
To make a privacy request, use the contact details listed in this policy and describe the information or action requested. We will review the request, confirm whether any legal exception applies, and respond within a reasonable period. If a request cannot be fully granted, we will explain the main reason where permitted.
Retention periods depend on the type of record, the service relationship, and any legal, accounting, or dispute-related requirement. Inquiry records are kept for a practical period to manage follow-up and service history, while completed job and payment records may be retained longer where needed for administration or compliance. When data is no longer required, we delete it or anonymize it where appropriate.
The updated version will apply from the date it is posted on the website unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or direct communication if appropriate.
